The legal stuff, in plain English
We think legal pages should be readable. Here are our binding documents, and the commitments we hold ourselves to.
These are the documents that govern your use of the Peplux site and your account, in effect as of June 14, 2026. Our Terms of Service, Privacy Policy, and Subscription & Auto-Renewal Terms are summarized in plain English below. Telehealth informed consent is handled separately: it is presented to each patient during signup and clinical intake, rather than as a public document.
Our documents
What we commit to, in plain English
These are the principles our documents reflect.
Peplux is a platform, not a pharmacy
Peplux is a technology and care-coordination platform. It is not a pharmacy or a medical practice. Medical decisions are made by independent, US-licensed clinicians, and medications are dispensed by independent, US-licensed pharmacies.
No guaranteed prescriptions or outcomes
Completing an assessment or paying a fee never guarantees a prescription. Clinicians can and do say no. Results vary from person to person, and we will never promise a specific outcome.
Honest billing
One clear flat price, auto-renewal disclosed up front, advance notice before charges, and cancellation that genuinely takes a couple of clicks. No hidden fees, no retention traps.
Your data is for your care
We will not sell your health information. It is used to deliver your care and run the service, shared with your clinician and pharmacy as needed, and protected under the agreements the law requires.
Compounded medications disclosure
Some treatments may involve compounded medications. Compounded drugs are not FDA-approved, and nothing on this site implies otherwise. Your clinician will discuss risks and benefits with you.
Reserve list is not a sale
Reserve-list peptides are pending FDA review and are not for sale. Reserving is free, captures no payment, and may never convert to a product. No FDA approval is implied.
Adults, in eligible states
The service will be for adults 18 and older, physically located in US states where it is offered. Availability varies by state and is confirmed during clinician review.
Not medical advice
Content on this site is general information, not medical advice, diagnosis, or treatment. If you are experiencing a medical emergency, call 911.